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Catch up: Digital Health & Social Care 2020

Wednesday 24 June


How are we harnessing data and digital technology to improve people's lives - in response to COVID-19 and looking forward to the future?

With thanks to our Partners ANS, NDL, Nutanix, Affinity Works and GeoPlace for supporting this UKAuthority event

Day One: Wednesday, 24th June


02:07 - Greater Manchester’s Digital Response to Covid-19
Jon Burt, Lead Enterprise Architect, Greater Manchester Combined Authority
with Andy Barrow, CTO, ANS
Watch the Q&A session

26:50 - Covid & Social Care: Emerging from the crisis & planning for the future
Richard Doidge, Commissioning Manager, Strategy and Integration, Birmingham City Council
with Tom Knight, Director, Affinity Works
Watch the presentation and download slides

49:55 - Health Call Digital Care Home – transforming communication between care homes and health care services
Catherine McShane, Project Manager – Digital Care Homes, County Durham and Darlington NHS Foundation Trust
with Sarah Douglas, Project Manager, Durham County Council
Watch the presentation and download slides 

 Q&A session 

1:04:55 - Q&A session covering collaboration and data-sharing, the technologies being used (1:08:25), working together to agree an approach (1:11:53) and preventative healthcare (1:15:04). 

Thursday, 25th June

01:54 - Information in a crisis: A NHS Community Trust (information team’s) story…
Steven Pollard, Head of Information and Business Intelligence, Birmingham Community Healthcare NHS Foundation Trust
Watch the presentation and download slides

12:06 - NDL Community: Working together to accelerate the use of tech, at a time where it matters the most
Tom Wright, Head of Digital Engagement, NDL
Watch the presentation and download slides

24:00 - Healthy & Well Communities – the view from Socitm
Sam Smith, Socitm President, Strategic IT lead for Cambridgeshire County & Peterborough City Councils, Head of IT & Digital for 3C ICT
Watch the presentation and download slides

41:23 - Using Location To Improve Service Provision to Vulnerable Citizens
Tony Bracey, Head of Programmes - Community Safety, Welsh Government
with Richard Duffield, Head of Customer Insights, GeoPlace
Watch the presentation and download slides

 Q&A session 

01:03:20 - Q&A session covering has COVID speeded up digital transformation, culture and technology (1:09:03), challenges around data sharing (1:10:47), and use of RPA and AI (1:16:51). 

Day Three: Friday, 26th June

01:22 - Silicon Dale: Co production in a large linked dataset
Dr Tom Lawton, Clinical Director, Connected Yorkshire, Bradford Institute for Health Research
Watch the presentation and download slides

16:31 - Plymouth NHS Datacentre Refresh
Rob Harder, IM&T Chief Technology Officer at University Hospitals Plymouth NHS Trust
Watch the presentation and download slides

32:25 - Unlocking the legacy with hybrid cloud in health and care
Andrew Puddephatt, Director – UK Public Sector, Nutanix
Watch the presentation and download slides

41:44 - Transforming public health, a person centred approach
Jo Stead, Head of digital public health, London Borough of Southwark
with Mia Peters, Digital Service Design Manager London Borough of Southwark
Watch the presentation and download slides

Q&A session 

56:30 - Q&A session covering digital literacy (57:53), data sharing (1:02:22), data standards (1:05:43), hybrid cloud (1:12:38) and funding data sharing (1:17:22).

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Our Partners supporting this UKAuthority event

Support from our event partners enables UKAuthority to produce free events for the public sector to share success stories and experience with each other - you can learn more about them below, and request contact below if you want further information about their solutions and services



We are ANS.  The UK’s fastest moving and most innovative digital and cloud experts. We make it our business to push boundaries to help organisations ignite their digital ambitions.
As a Microsoft Azure Expert MSP, Dynamics Specialist and an AWS Advanced Partner, our customers trust us because we’re the go to experts. It’s that simple. When organisations need to build the solutions and resources to enhance services, empower customers and provide insights to improve business outcomes, they turn to ANS.
But we’re a little different to your standard MSP. For us, cloud is just the beginning. We amplify human ingenuity with AI-infused technologies to derive operational insights from IoT connected devices. We’ll arm you with the intelligence and insights to enhance services, empower your end-users and improve your business outcomes.
As the fastest moving and most innovative digital and cloud experts, we don’t just stop at the cloud. Our award-winning connectivity services arm you with the flexibility, insights and control to operate a stress-free, future-ready network. As a carrier, transport and platform agnostic virtual network operator, our experience and expertise really does make us unique.
We’re all about helping you to get the most out of your digital transformation investment. Our team of 200 strong cloud and networking gurus are poised and ready to unleash their technical prowess to help you increase operational value, so you can spend less time managing and maintaining and more time changing and improving.
When you’re ready to push boundaries and discover the art of the possible, join our elite team of trailblazing customers: Sheffield City Council, Staffordshire University, Salford City Council, Greater Manchester Combined Authority, Royal Brompton and Harefield NHS Trust and Richmond & Wandsworth Council.
What are you waiting for? You’re journey to digital transformation starts here.
Learn more at:




Our goal is clear – “To aid digital transformation in the public sector, for the public good”. We believe in the manageable evolution of processes to drive efficiencies, liberate information, and improve experiences for those that both deliver and use our public services.

NDL’s end-to-end transformation products and services allow customers to free up capacity behind the scenes. This means allowing staff to focus on the tasks that matter, and aiding staff and citizens as they provide or consume frontline services. A true Digital Transformation capability built upon and fully integrated with current systems, boosting the power of existing investments and services.

We’ve watched with great pride as colleagues in NHS Trusts and Local Authorities have used our solutions to achieve years’ worth of digital transformation in a matter of months, responding to the extreme challenges brought on by COVID-19. We remain committed to working alongside our community of public sector customers to make both front end and back end transformation as simple, cost-efficient and accessible as possible.

For Birmingham Community Healthcare NHS Foundation Trust (BCHC), co-ordinating efforts of 4,500 members of staff in over 200 hospitals, clinics and health centres to deliver over 100 community and specialist services during the COVID-19 outbreak has been vital. The Trust needed to measure the virus’ impact on its services, to allow them to mobilise and galvanise resources such as staff and PPE availability, to meet the increased demand in the most effective way possible.

Because of the investment made by the Trust in 2019, BCHC’s Performance, Contracting, and Information team was able to build on those foundations to respond rapidly to recent events. They created a system to be used across the Trust that allowed the Executive and Management teams to track and visualise capacity across the organisation using NDL’s Digital Process Automation platform.

Learn more at:








 Nutanix logo

Nutanix is a market leader in Hyper Converged Infrastructure (HCI) - a software defined platform that enables organisations to simplify, automate and reduce the cost of IT. In the UK, Nutanix is working with around 150 Public Sector customers to help them on their journey to a Cloud operating model whether that is Private, Public, or most often a Hybrid or Multi Cloud strategy. 

The start point for Nutanix is to modernise legacy platforms and applications. From there, Public Sector organisations can simplify and automate processes associated with managing infrastructure to refocus resources on innovation and delivering improved digital services. Throughout this journey, Nutanix believe it is essential to architect an operating model that allows for a mix of 'on prem' and public cloud platforms where applications and workloads can be moved seamlessly across them.

Learn more at:



Affinity Works specialises in using business intelligence to help local authorities turn data from local line of business applications and from open data sources into valuable insights. Our 'Landscape' product allows councils to collect and analyse data with engaging interactive dashboards that allow decision making to be informed by a strong evidence base.

Learn more at:





GeoPlace LLP is a public sector limited liability partnership between the Local Government Association (LGA) and Ordnance Survey. GeoPlace maintains a national infrastructure that supports the address and street information needs of the public and private sectors. Its work relies heavily on close working relationships with every local authority in England and Wales. This relationship has been developed over 20 years, to build the National Address Gazetteer infrastructure and National Street Gazetteer.  Ordnance Survey develops the range of AddressBase products from the National Address Gazetteer and OS MasterMap Highways Network from the NSG. 
The Unique Property Reference Number (UPRN) and the Unique Street Reference Number (USRN) are the unique identifiers for every addressable location and street in Great Britain. They are created by local authorities who have the statutory authority to name and number every street and property and Ordnance Survey who identify objects on the landscape which may otherwise not attract an address.
The Government has now mandated the use of UPRNs and USRNs as the standard way of referencing and sharing information about properties and streets across government. This will help to improve services for citizens, reduce costs, and improve the efficiency and effectiveness of data sharing. From 1 July 2020, these identifiers will be open data.
These unique reference numbers link datasets together and share information with other organisations who also use them. They provide a comprehensive, complete and consistent identifier throughout a property's life cycle – from planning permission or street naming through to demolition.
Learn more at:























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