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Catch up: Digital Health & Social Care 2021

Wednesday 12 May to Friday 14 May

Digital Health and Social Care explored how can we accelerate digital transformation in health and care harnessing the astonishing advances made in the use technology in the Covid response

With thanks to our specialist partners NDL and Blue Prism for supporting this UKAuthority event

Quick links:

Time stamps below the videos indicate the start of each presentation or discussion panel. There are also links to speaker slides where these are available

Session One - Wednesday, 12 May

  • 02:30: Shaping the future of digital technology in health and social care - David Maguire, Senior Analyst - Policy, The King's Fund
    The King’s Fund have brought together the latest evidence for how emerging technologies such as artificial intelligence, smartphones, wearable devices and the internet of things are being used within care settings around the world. It also considers a set of potential futures to distil factors driving change and what this means for leaders now (Download slides
  • 13:40: Low code and apps give hospital agile advantage in Covid response - Marc Hadwin, Head of Digital Services, University Hospitals of Morecambe Bay NHS Foundation Trust
    The pandemic has brought many requirements which have needed to be built and adapted quickly. Marc Hadwin's presentation covers how using the FX and MX tools, Morecambe Bay have implemented a number of applications which have supported. The organisations response for Vaccine Administration, Lateral Flow reporting, and Antibody and Swab testing. The low code tools have allowed Morecambe Bay to adapt as requirements have rapidly changed (Download slides)
  • 30:20: Accelerating digital innovation: low code tools and power of public sector collaboration - Patrick Marren, Business Manager, NDL
    Over the past year, digital technologies have played a crucial part in helping our public services rapidly meet increasing demands. Extending beyond the pandemic, low code can continue to support excellence, data security and drive efficiencies across UK public services. Patrick Marren navigates through a wealth of low code front-end and automation digital tools, highlighting the importance of selecting the right tool, for the organisations needs. He explains how these tools can work in tandem, intelligently complimenting existing infrastructures to deliver value (Download slides)
  • 42:40: Challenges of integrating social care with health - Russ Charlesworth, Practice Director Health and Social Care, Socitm
    Insight from the society for IT professionals in local government into the challenges facing the sector, such as funding, capability and capacity, and the future in harnessing data in order to change the shape of health and care delivery across place (Download slides)
  • 53:30: Q&A / panel discussion
Session Two - Thursday, 13th May
  • 01:40: Leeds Care Record - Karen Shakespeare, Senior Project Manager, Leeds Teaching Hospitals Trust
    Karen Shakespeare discusses the integrated digital patient record which pulls key information from several different health and social care systems in to one combined record, enabling health and care professionals access to key information about patients in their care in one place (Download slides)
  • 15:18: The role of automation in partnership working across Integrated Care Systems - Richard Small, Intelligent Automation Lead, Suffolk County Council, and
    Jon Cameron, Assistant Director of Digital Automation, East Suffolk and North Essex NHS Foundation Trust, with brief introduction by Richard Boddington, Head of Local Government and Housing, Blue Prism
    This session looks at how automation is supporting partnership working across the Suffolk and North East Integrated Care System to better manage population health and citizen outcomes. During the session Richard Small and Jon Cameron discuss how the council plans to leverage technology to enable cross-team collaboration with East Suffolk and North Essex NHS Foundation Trust, to ensure that social care outcomes are optimised (Download slides)
  • 44:49: How an independent 5G network can Help Defuse the UK’s Health and Social Care Time Bomb? - Ann Williams, Commissioner and Contract Manager, Adult Social Services, Liverpool City Council
    Ann Williams explains the Liverpool DCMS funded health and social care test bed and trial; the benefits realised; and how to have your own private network (Download slides)
  • 1:02:36:Q&A / panel discussion 
Session Three - Friday, 14th May


  • 01:30: Getting health tech right: Our Ten Point Plan - Tom Russell, Programme Manager, Health and Social Care, techUK 
    In February of 2021 techUK launched our Ten Point Plan for Healthtech, which made a number of recommendations to NHSX, NHS Digital and the service in general to improve how it works with industry. In this session, Tom Russell, one of the authors gives an overview of the most important recommendations and the steps currently being taken to implement them (Download slides)
  • 17:18: Shaping the future of health and care - Maddy Borhani, Senior Digital Productivity Manager, NHSX
    In this presentation Maddy Borhani highlights how technology such as automation bridged the gap between healthcare and technology (Download slides)
  • 36:34: Shaping the future of health and care - Mark Tattum-Smith, Digital Care Advisor (North), Adult Social Work Services, Suffolk County Council
    In this session, Mark Tattum-Smith outlines the council's s Suffolk County Council's plan to use virtual reality (VR) technology in treating elderly people with dementia (Download slides)
  • 1:00:15: Data Sharing - Have expectations changed? - Dawn Monaghan, Head of IG Policy, NHSX
    Dawn Monaghan explores the lessons learned from a year in COVID and capitalising for the future. She covers the Health and Care Data Strategy - including the portal, the red tape challenge and some new work they are doing in regard to a national strategy for IG training (Download slides)
  • 1:20:25: Q&A / panel discussion 
Event Resources

Resources mentioned during this event are listed below: 


Our partners

NDL is a UK SME software company developing transformational technologies with social purpose. Its suite of digital and RPA solutions has been specifically designed for the public sector, for the public good- enabling better design and delivery of services as well as better patient care within the NHS.
For nearly 40 years, NDL has worked closely with a growing community of NHS Trusts and public sector customers, sharing best practice, innovation, and templates so that similar challenges being faced across the country can be overcome more easily.
Aiding digital transformation and compatible with all vendor software and legacy infrastructure, its technology is designed to provide immediate and long-term benefits. The product suite includes eforms (FX), mobile apps (MX),  and robotic process automation (SX), which help organisations to better engage with the public, seamlessly integrate teams in the field, and ensure information is available where and when it is needed for more informed and quicker decision making. In doing so, its technology helps to reduce the burden of admin, enabling teams to achieve significant savings in time and money and helping the public access the services they need.
NDL works with a community of public sector organisations that share best practice and innovation, so that similar challenges across the country can be overcome more easily.
For more information, please contact [email protected] or visit


Blue Prism is the global leader in intelligent automation for the enterprise, transforming the way work is done.
At Blue Prism, we have users in over 150 countries in more than 1,800 businesses, including Fortune 500 and public sector organisations, that are creating value with new ways of working, unlocking efficiencies, and returning millions of hours of work back into their businesses.
Our Digital Workforce is smart, secure, scalable and accessible to all; freeing up humans to re-imagine work.
Learn more at: or follow on twitter @blue_prism
UKAuthority in partnership with Blue Prism recently published a white paper exploring intelligent automation for transformation. Download here


Our forthcoming events can be seen here

Support from our event partners enables UKAuthority to produce free events for the public sector to share success stories and experience with each other - you can learn more about them above



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