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User numbers rise over past year for NHS login


Mark Say Managing Editor

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Almost 28 million people in England have registered with NHS login, and more than 16 million have signed up for the NHS App, according to new figures from NHS Digital.

It said this has effectively given around half of adults access to digital healthcare, and that the figure for the login has risen by 2.2 million since September of last year.

Of the almost 28 million people currently using NHS login, 57% are fully verified.

A peak in the number of people setting up an NHS login took place in May, which coincided with the launch of the NHS COVID Pass. On 17 May alone, when the NHS COVID Pass launched, around 245,000 people created an NHS login account. 

A total of 45 apps and e-health services are available through NHS login, including e-referral services, Covid-19 support and advice, maternity and child health services, online pharmacies, and services to monitor and improve health and wellbeing.

Melissa Ruscoe, Citizen Identity (NHS login) Programme head at NHS Digital, said: “We are pleased to see such a massive uptake in people managing their healthcare needs digitally throughout the coronavirus pandemic, with around half of people in England now able to access digital healthcare services through NHS login.

“Through the services integrated with NHS login people can book GP appointments, order lateral flow tests, register their organ donation preferences, and much more. This helps free up valuable time for GP practice staff and provides a simple and efficient way for people to take control of their healthcare and access services easily and securely.”    

Image from NHS Digital

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