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Transport Scotland to upgrade back office

15/03/18

Deal with PDMS lays ground for account based ticketing and improved data analysis

Scotland’s transport authority is planning to update its back office systems with a migration to the cloud and a capability of supporting account based ticketing (ABT).

Transport ScotlandTransport Scotland has agreed on a four-year contract, which could be extended for up to another four, with Glasgow based software developer PDMS to deliver the system. The deal has a value of between £3-4 million.

It plans to replace its existing Transport Application Back Office as part of the Scottish Government’s integrated travel plans, although PDMS will manage this until the new system is in operation.

Among the authority’s requirements are that the systems can process ITSO messages for smart ticketing, and support the Bus Service Operators Grant, which helps bus companies to recover some of their fuel costs.

It has also indicated that the new systems should be able to support account based ticketing, in which the passenger and ticket information is held in the cloud rather than on the travel card.

The authority is also looking for improved analysis and reporting, the implementation of more concessionary schemes, the processing of information for the ITSO ePurse, and systems that can import data and submit non-smart journey information.

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