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TfN provides travel disruption data to Citymapper app

30/04/21

Mark Say Managing Editor

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Transport for the North (TfN) has begun to make regional information on travel disruptions available to the Citymapper journey planning app.

Woman in mask looing at smartphone by road

It has enabled the app to include information on disruptions in bus, tram and ferry services through the Disruptions Messaging Tool (DMT), initially provided by transit data specialist Ito World and, since March of this year, managed by the Department for Transport.

Citymapper began using the TfN data in March. It has been supplied to the Moovit travel app since April of last year.

It is now being used in Greater Manchester, Liverpool City Region, Sheffield City Region, the Transport North East area and West Yorkshire.

Richard Mason, information strategy manager at TfN, said: “With the disruption messaging now integrated with Citymapper, it’s yet another step in ensuring people in the North are able to make the right decision, at the right time, about how they travel.

“Our mission has always been to make life better for the people of the North - whether that’s long term infrastructure projects such as Northern Powerhouse Rail, or making sure public transport is more inclusive and accessible. This latest move puts more live information in the hands of passengers, as a first step in our city regions, to plan their journeys with more confidence when they step out the door.”

Image from iStock, Antoniaguilliem

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