Sutton Council has transferred its care technology service to technology enabled care specialist Medequip Connect.
The company took responsibility for the service yesterday and will support over 1,600 residents across the borough, under a £7 million contract set to run until May 2028.
It will also manage a 24/7 mobile responder service for alarm calls.
The firm’s head of business development, Stephen McKee, said: “We will be working as a technology innovation partner for Sutton Council, identifying new tech enabled care opportunities and bringing these to the community as part of our service to help people stay safe and improve their lives, providing a more proactive model of support.”
It will operate the service from a local site and support the council’s workforce development, training professionals on the range and benefits of care technology.
Analogue to digital
It added that it will manage the migration of existing service provision and equipment from analogue to digital, and use environmentally friendly electronic vehicles.
Sutton’s chair of people committee: Cllr Marian James, commented: “This service will help residents to remain independent, feel more confident in their home, and importantly provide an alert should a problem arise so that we can arrange the most appropriate support quickly. It’s a very exciting time for the council, our residents and businesses as we work together to make Sutton an inclusive borough for everyone.”