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Nottinghamshire to open integrated care data to patients


The Integrated Care System (ICS) for Nottingham and Nottinghamshire has taken a step to allow patients to see the health and social care data it holds on them.

It has agreed on a deal, initially to run for two years, with Patients Know Best (PKB), the social enterprise supplier of a patient portal, to use it to give people access to their data.

A spokesperson for PKB said it believes this to be the first implementation of its kind. While it has previously worked with NHS organisations on providing patients with access to their data, this will do so for an integrated health and social care record.

The system is expected to go live in spring of the new year, providing a public facing hub for services across the two sectors.

Existing public facing IT solutions will be integrated into making the information accessible. PKB said this will support more transparent communication between patients and providers, and that there are plans to incorporate a digital appointments function, care planning and secure messaging.

Significant step

Alexis Farrow, head of strategy and transformation for Connected Nottinghamshire, the regional digital programme, said: “I am delighted that our population will soon be able to take advantage of the full range of digital services including online access to manage their health and care. This is a significant step forward in modernising health and care services across Nottingham and Nottinghamshire and we are thrilled to be working with Patients Know Best to achieve this.”

“We have spent the last two years talking to our population to enable us to understand what digital services would improve their experience and interaction with health and care services. We have developed our plans around their needs.”

She added that there are arrangements in place to provide people with free support in using digital technology.

The PKB platform works with access to open APIs within the Health and Social Network according to Fast Healthcare Interoperability Resources (FHIR) and Health Level Seven version 2 standards, which the supplier says makes it easy to implement and sustain at scale.

Image by Michael Coghlan, CC BY 2.0

Planned go live date amended on 23.12.19 in response to further information

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