Norfolk County Council not only significantly improved services but also saved £1 million per annum by withdrawing from an outsourced managed service arrangement and deploying a combination of insourcing and smart sourcing
"We all have to make savings - we have 50% less income than in 2010," says Geoff Connell, head of IMT, Norfolk County Council. "Ultimately you have to look at anything you can flex to make savings. Anything that has been procured over two years ago is an area to be looking - and the bigger the contract, the bigger the opportunity for savings.
"Just because you are not at a contract break point, or at the end of a contract, don't think that doesn't stop you from talking and working with a partner to change the arrangement, to work well for both parties".
You can watch the full on-demand webcast featuring Geoff and representatives from the Police ICT Company, Central and North West NHS Trust and Rackspace here.