Skip to the content

NHSX surveys clinicians on electronic patient record software


NHSX is asking clinicians working in community health, mental health and ambulance trusts to complete an online survey on experiences of using their organisation’s current electronic patient record (EPR) software.

The research is part of the English health and social care digital transformation unit’s research to support its What Good Looks Like good practice framework, which it plans to launch later this summer. A second wave of the survey will follow for those in acute healthcare.

“At NHSX we want to ensure the technology used everyday by frontline staff works for them and is designed with the user in mind,” said Sonia Patel, chief information officer for NHSX.

“We are seeking to reinvigorate the EPR market to ensure these crucial systems deliver all the benefits they should, and we will use the feedback from these surveys to inform our next steps on how we can drive improvements in EPRs at a national level,” she added.

NHSX plans to share the results with software suppliers to help them optimise their products for the health service.

The survey, run by US healthcare IT analyst Klas Research, is designed to take about eight minutes to complete. Respondents can choose whether or not their names are passed on to their employers.


Image from iStock, Andrey Popov

Register For Alerts

Keep informed - Get the latest news about the use of technology, digital & data for the public good in your inbox from UKAuthority.