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NHS Lanarkshire runs survey to inform digital strategy


Mark Say Managing Editor

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NHS Lanarkshire has opened an online survey to feed into the development of a new five-year digital strategy.

The health board said the exercise is aimed at helping to ensure that its future digital services will align with its new Our Health Together healthcare strategy.

It has asked patients and local residents to complete the survey, which is completely anonymous, by 3 October.

Its digital strategy project manager, Ian Patterson, said: “NHS Lanarkshire is preparing for the next five years to consider how online technologies can improve its health and social care services.

“During the Covid-19 pandemic, many people across Lanarkshire used a smartphone, laptop or tablet for the first time. This might have included their first video consultation, increased use of health apps, self-assessment questionnaires or, in some cases, medical devices used at home.

“While some people found these new experiences challenging, others found it empowering. NHS Lanarkshire is considering how being connected online can support everyone in the region – even those who don’t own a digital device.

“We are keen to hear people’s views and would welcome their feedback by completing a short survey so that we can plan and prepare online services that will benefit the people of Lanarkshire.”

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