Birmingham uses Jadu in website relaunch
Birmingham City Council has implemented the Jadu Continuum digital service platform to power its redesigned website. The site was launched late in August following a six month implementation of the Jadu Continuum Web Content Management system.
The new design was delivered by Midlands based creative agency Spacecraft Digital, which worked with a citizen panel from early in the project. Several workshops were held at council offices, including eye tracking on early design iterations, testing for accessibility and user journeys, and content categorisation.
“The interaction and feedback from everyday website visitors and citizens was crucial to optimising user journeys of the website,” said Chris Gibbs, Birmingham’s service director for customer services.
Northern Ireland extends Capita deal for schools’ ICT
Capita Managed IT Solutions has been appointed to provide additional support services to schools across Northern Ireland, in a contract awarded by the Education Authority. The new contract has a value of almost £500,000 over three years and will provide additional technical support outside of the core C2k service Capita is already delivering.
The company will provide scheduled technical support engineers to schools, providing frontline support services such as assistance with IT projects, hardware management and end user training. The range of services will be delivered by technical staff who already work with all 1,100 schools in Northern Ireland.
MoD plans for spectrum management
The Ministry of Defence (MoD) is to use the Spectra spectrum management system from LS telcom as part of its contract with CGI for integration and support services in the area. The system will be used with the MoD’s existing Spectrum Portal to extend its spectrum planning, engineering and enforcement capabilities.
Tessa Mulhall, head of spectrum at the MoD, said: “This will expand our vital service which provides defence with greater understanding of our spectrum usage, allowing us to better support the UK Government’s spectrum strategy and defence operational capability.”
LS telcom said Spectra makes it possible for managers of the electromagnetic spectrum to allocate and assign sections more effectively, which is essential as it becomes increasingly congested.
Staffordshire Housing extends use of Carval HR Unity
Staffordshire Housing Group is preparing to use Carval Computing’s HR Unity suite in addition to the company’s Unistaff software. It is also replacing its current payroll system with Carval’s Uniwage, plans to roll out self-service through a mobile app for its 300 staff across eight sites.
Helen Martin, people manager (projects) at Staffordshire Housing, said the solution is one of the few that can manage the complexity of its payroll requirements within one package.