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News shots …. 30 June 2016



DVLA works with Verify

The Driver and Vehicle Licensing Agency is looking at how local authority taxi licensing and parking permit services might be improved using the GOV.UK Verify identity assurance platform.

It is encouraging public sector officials to take part in two discovery events, scheduled for London on 15 July and Bristol on 27 July, to look at how councils currently manage the relevant services online and offline. It wants to understand issues such as how councils collect people’s application information, the minimum amount of data required, average time and costs of the processes, and the components needed in an end-to-end digital service.


Peterborough wins AWS award

Peterborough City Council has won the AWS (Amazon Web Services) Global Public Sector Smart City Award.

The prize was given for its work with the AWS Cloud as the central hub for integrating data from weather stations, smart energy meters, connected devices installed in the city, people’s homes, and automated libraries with council's core applications.

John Harrison, corporate director of resources at the council, said: “We’ve partnered with Arcus Global to design and implement an enterprise-wide platform that is delivering digital transformation across the entire council by breaking down traditional silos, replacing back end systems and improving visibility across all city services.”


Rugby takes Oneserve for tenant services

Rugby Borough Council has signed Oneserve, a field service management software specialist, to help with the continuous improvement of property services. The company’s system will make it possible for customers to choose days and times for teams to resolve any issues and provide data on performance.

Raj Chand, head of communities and homes at Rugby, said. “The success of the solution will be measured not only by its ability to meet the customer demand and reduce costs, but critically through its ability to impart data as needed, change flexibly as customers’ needs change and be integrated easily with other systems, such as those that enable customers to interact digitally with the service.”


South Worcestershire runs patient info trial

NHS South Worcestershire Clinical Commissioning Group is trialling a newly integrated technology from Advanced and Black Pear for sharing information between primary care providers and out of hours and NHS111 providers.

GPs, paramedics, hospice staff and palliative care teams input special notes or patient preferences for end of life care into Black Pear’s electronic shared plan service.  This is prepopulated with information from patient records already held in EMIS Web, the most widely used primary care clinical system in the UK.  The integration makes these details automatically available in Adastra, the patient management system from Advanced, which is used by the OOH and NHS111 call handlers.

The 12-month pilot began in May 2016 and involves 67 GP practices, three hospices, the regional ambulance service, and palliative care staff. It is being run on behalf of the three clinical commissioning groups in Worcestershire.

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