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News shots …. 14 April 2016

14/04/16

Verify speaks Welsh

GOV.UK Verify has begun to roll out a Welsh language version with the help of the Department for Work and Pensions' Welsh Language Unit.

Flag_map_of_Wales.svgA blogpost says the translation is being rolled out in stages for the online identity assurance service, beginning with the introductory pages. Each of the certified companies has made their user journey and live user support channels available in Welsh.

The Verify team will be seeking feedback from Welsh users once the roll out is complete.


Fife signs for integrated care

NHS Fife and Fife Council are taking forward plans to integrate health and social care records for adult services, signing a deal with Orion Health for a technology solution. The move follows a successful pilot and has been prompted by the Scottish Government's requirement that every health board and local authority should integrate their care services.

Orion Health said it now has contracts with five health boards on the Scottish mainland, covering 50% of the country.


DWP claims good start to loans service

The Department for Work and Pensions has claimed good results from the early tests of its Apply for Budgeting Loan service, which is running as a private beta trial through internet access devices at the Jobcentre Plus office in Chesterfield.

blogpost from the DWP digital team says that six weeks into the trial the completion rate from 184 users was 96%, the average completion time was four minutes 40 seconds, and the feedback from users was encouraging. In addition, operations teams are making fewer calls to chase up missing information.

The private beta is due to go on for another week before the project moves to public beta.


Suffolk gets Egress Switch

Suffolk County Council has implemented the Egress Switch solution for secure email and file transfer to follow its move to Office 365. The project was delivered by Egress and infrastructure services partner SBL.

Alastair Macartney, customer data and insight manager for Suffolk, said that an important element of migrating the infrastructure was ensuring that council staff could share sensitive information securely with third parties, including police and health and social care providers. The change has saved staff from having to share passwords over the phone, as they just select the relevant level of protection from a dropdown within Outlook.

The solution has also enabled them to control what third party recipients can do with shared information, and encrypt messages that are sent to email addresses outside the GCSX network.

 

Image: NordNordWest Creative Commons Attribution-Share Alike 3.0 Unported through Wikimedia

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