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Navy and RAF to use low code for recruitment system


Mark Say Managing Editor

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The Royal Navy and the Royal Air Force are planning to jointly develop an application built on a low code platform for candidate recruitment.

They have contracted Pegasystems to use its Pega Customer Service Digital Customer Engagement Edition.

The low code nature of the platform will enable Navy and RAF recruiters to make future changes in the applications themselves within hours or days.

Pegasystem said the system will leverage intelligent automation to create a nearly fully automated process, and provide data for insights into the customer experience.

It will also provide data and analytics to track the progress of under-represented candidate groups in line with the Ministry of Defence’s Defence Diversity and Inclusion Strategy 2018-30.

SiXworks will be working with the services as implementation partner and provide the programme management office for the delivery of the application.

Big step forwards

Group Captain Lizzy Nicholl, head of recruiting and selection for the RAF said: “Royal Air Force recruiters have never had such hands-on involvement in a major software development project, so a joint RN and RAF Recruiting IT System (RITS) is very exciting.  Working hand in glove with Pega experts in building something so capable, which we can then maintain in-house, is a big step forward for us. 

“That we are delivering this project jointly with the Royal Navy is a great bonus, the level of collaboration is excellent, and we are seizing every opportunity to adopt recruiting best practice from each other.” 

Captain Peter Viney, head of recruitment for the Royal Navy said: “The Royal Navy is absolutely delighted to be working with Pega to develop a modern recruiting ICT system to support and modernise 21st century recruiting for the senior service to ensure a better candidate experience from end-to-end.”

Image from Yurok

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