Lincolnshire Police is to begin using what is said to be the UK’s first cloud based control room system following a deal between its technology partner G4S and Motorola Solutions.
Under a 10-year contract it will implement Motorola’s CommandCentral Control Room Solution (CRS) to integrate several functions, including the integrated communications control system, contact management, computer aided dispatch, mapping and call logging.
It will also involve a continuous workflow, which is expected to help control room operators handle calls faster, allocate resources and work with other organisations more effectively.
The contract follows the recent deployment of Motorola Solutions’ Pronto mobile workforce application by Lincolnshire Police. This can be integrated with the new CRS to give police officers direct access to command and control and the Police National Computer while on the streets.
Motorola said the system should also simplify management for Lincolnshire Police’s IT team. Being in the cloud it removes the need to pre-determine how many fixed positions or data capacity is required and removes the need for a dedicated back-up in the case of a site failure.
Marc Jones, police and crime commissioner for Lincolnshire, said: “Our drive to provide cutting edge technology to the force is about making sure we provide the most efficient and effective service to the people of Lincolnshire.
“The new command and control system is one important step in that journey and will allow the chief to get assistance to those in need quicker than ever before – and armed with the right information to handle the situation.”
The news comes in the same week that Motorola was announced as one of two winners of a deal with the Police ICT Company to provide TETRA devices under its Airwave terminal procurement framework.
Image: Matty Ring, CC BY 2.0 through flickr