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Kensington and Westminster sign for OLM case management


The Royal Borough of Kensington & Chelsea and Westminster City Council have signed a three-year deal with software provider OLM to use its Eclipse case management system.

Under their Bi-Borough arrangement they are planning to use the system to support children with special educational needs (SEN), including integrated case recording. It will replace their existing systems.

Eclipse is a cloud based system and accommodates shared working, which is expected to strengthen the service in the two boroughs.

Assistant director of SEN Julie Ely said: “Our ambition is to support all children and young people with SEND on their journey to adulthood, with underpinning principles of early help, personalisation, inclusion and a focus on enabling them to achieve their chosen outcomes.

“The introduction of ECLIPSE from OLM will further enable joined up working and deliver better outcomes.”

The SEN service co-ordinates statutory assessment processes for more than 2,000 children and young people with special educational needs and/or disability aged 0-25 across the two boroughs. 

As a shared service, whilst assessments are undertaken within the framework of governance of each authority, the direction, management and performance reporting is undertaken through a common set of procedures; making the Bi-Borough somewhat unique in the sector.

Image: Kensington & Chelsea Town Hall by JustinC CC SA 2.0

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