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HMRC claims surge in tax payments through app


Mark Say Managing Editor

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HM Revenue and Customs (HMRC) has said that almost 100,000 customers have now paid £121 million of their tax bills since April of this year using its app.

Its latest figures show that between April and September 97,365 people used the app for self-assessment payments, more than three times the amount for the same period last year.

Customers have been able to use the channel since February 2022.

Myrtle Lloyd, HMRC’s director general for customer services, said: “We all have busy lives, so it makes sense that more and more customers are choosing to access their personal tax information and pay their tax bill through the HMRC app.

“It gives them the flexibility and convenience they need – as well as peace of mind that their self-assessment is sorted.”

People can also use the app to get a refund of any tax owed, and to set up notifications for when payments are due.

HMRC also highlighted a new affordability assessment in the Self Serve Time to Pay online service. Customers will be asked about their income and spending to calculate their disposable income and set up an affordable payment plan for them. 

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