Skip to the content

Highways England puts out feelers for TOC software



Agency goes to market as next step in implementing its Operational Technology Strategy

Highways England has taken the early steps in its plan to implement an integrated software solution as part of its Technology Operations Centre.

The Bristol based organisation has published a prior information notice in the EU Journal inviting suppliers to talk about its T-TOC (Tools for the Technology Operations Centre) programme at a market engagement day on 25 January.

This follows the recent publication of an overview document that puts flesh on a plan first outlined in the Operational Technology Strategy of late 2015.

The first document highlighted the potential of three main areas of technology – roadside equipment such as CCTV and signals, telecom services and control centres – with an estimated capital value of £1.5 billion. It pointed to the creation of an operations centre as a big step towards improving the performance of the technology, providing a focal point for analysing and acting on fault and performance data.

It also reported the procurement of an advanced traffic management system, named CHARM, to replace outdated solutions.

Re-use resources

The T-TOC programme outlined in the second document is aimed at delivering a set of technical solutions for managing the technology, re-using resources and systems from other projects where appropriate. It will replace expired systems and provide the tools for the operations centre, along with the building of processes aligned to the ITIL service management framework.

Other elements of the programme will be the use of CHARM as it is rolled out across the regions, the creation of a single service desk and automated analysis of the technology.

Image: The A627 on Rochdale. Michael Ely, CC BY-SA 2.0, via Wikimedia Commons

Register For Alerts

Keep informed - Get the latest news about the use of technology, digital & data for the public good in your inbox from UKAuthority.