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Herefordshire and Worcestershire trust takes new patient flow software


Mark Say Managing Editor

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Herefordshire and Worcestershire Health and Care NHS Trust has procured a new system to monitor bed availability and patients discharge.

It has become the first NHS community trust to sign up to use Miya Flow software from Alcidion, following its take-up by a number of acute hospitals.

The system will provide staff with interactive electronic dashboards to help manage the flow of patients and clients, who are geographically dispersed across six community hospitals in Worcestershire.

Journey boards provide the capacity to manage bed capacity, with early visibility of patients who require beds, as well as clinically contextual information and the reasons patients are being admitted.

Care teams will also be able to visualise where patients are in the organisation and support required for discharge, Alicidion said.

Info at a glance

Lisa Yates, deputy chief information officer for the trust, said: “Rather than recording information on isolated systems, logging in and out of different screens, and spending time phoning wards at different times of the day to understand bed capacity, our staff will have all the information they need at a glance to find the right beds for patients quickly.

“Healthcare teams will also be able to see more easily which patients need their attention and will be able to plan their time and resources more efficiently.” 

The trust provides a range of physical and mental health services to patients across Herefordshire and Worcestershire, from its community hospitals, mental health recovery units and within patients’ homes.

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