Presentations, videos and round-up from the event looking at transforming the business of public sector service delivery
UKAuthority's Digital Transformation events, hosted in association with Microsoft, provided an opportunity to hear from public sector and technology experts on the digital transformation trail through presentations, live demonstrations and trailblazing technology showcases in Cardiff and Glasgow.
With government facing tough times, 162 delegates attended the events to explore how commodity technology can help to reinvent service delivery, unlock savings and help authorities collaborate across the public sector. Partnered by Tisski, Microsoft Consultancy Services, Pythagoras and AvePoint, the events explored the importance of getting the most out of technology in order to deliver 'more for less' to citizens.
Watch this video for a quick overview of the day:
Speakers from Aberdeenshire, Enfield and Wokingham Borough councils provided delegates with peer to peer insight on how to progress their own digital transformation journeys, with the Welsh Government, Department for Education, The NHS, Natural Resources Wales and Scottish Water providing a central government perspective on the direction of transformational change. The address data custodian, GeoPlace, outlined the benefits of using NLPG data to support joined up service delivery in each country.
To hear more watch the panel debates involving local authority speakers.
Derrick McCourt, national public sector lead of Microsoft, shared how empowering citizens and public servants can realise their full potential in digital transformation and country canagers Dave Veryard and Steve Grier outlined how digital transformation was working in their respective locations. The Microsoft view was supported by showcases of the latest technology - outling the capabilities of Dynamics 365 with a walk through of three council scenarios and a demonstration on how healthcare provision can be reimagined with the off-the-shelf technology.
Our event partners - Tisski, Microsoft Consultancy Services, AvePoint and Pythagoras highlighted their own unique takes on delivering digital transformation and customer success stories in enabling better services for citizens.
Presentational videos and slides available below:
Transformation, cloud and opportunities for the public sector - Martin Britton, chief information officer, Welsh Government
Digital transformation on the frontline - Nicola Graham, head of ICT, Aberdeenshire council and chair of Socitm Scotland
Empowering citizens and public servants to realise their full potential - Derrick McCourt, UK public sector general manager, Microsoft
Platform for permitting journey - Henry Forrest and Kevin Ashcroft, Natural Resources Wales
Transformation from the back office through to service delivery - Sally Watkins, head of IT & customer services and Andy Couldrick, chief executive, Wokingham Borough Council
Transforming Scottish Waters Customer Experience - William Ellison, Scottish Water
Council as a Service: Digitally transforming public sector services - Tim Kidd, former head of digital delivery, Enfield council
Virtual Fracture Clinic patient portal - Lucy Cassidy, advanced practitioner physiotherapist, Brighton and Sussex University Hospitals Trust
Reimagining the delivery of health and social care - Tim Gregson, Rob Sillitoe and Colm O'Rourke, Microsoft
Question Time session - Nicola Graham, Derrick McCourt, William Ellison, Luke Studden and Tim Kidd
Address data: it's role in digital services - Luke Studden, GeoPlace
Department for Education moves everything to the cloud - Adam Rogerson, Department for Education
Live scenario demonstration - Lydia Williams and Jon Angove, Microsoft
Council 2020: Vision for the future - Steve Mordey, Microsoft
From users to suppliers – engaging for success - Ben Austen, Tisski
How both staff and citizens can benefit from technology - Richard Barrett, Avepoint
For more information, read the UKAuthority event feature 'Foundations first in digital transformation'.