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DWP plans digital Access to Work service


Mark Say Managing Editor

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The Department for Work and Pensions (DWP) is building a digital service for people to make online claims for grants and advice under the Access to Work scheme.

Minister for Disabled People, Health and Work Chloe Smith MP provided basic details of the service in a written answer to a parliamentary question from Lilian Greenwood MP.

Smith said it would enable users to submit a claim, view the status of previously submitted claims and see how much of a grant award they have left.

She added that DWP has already extensively tested and iterated designs for the service and plans to begin testing it with a small number of users before scaling up next year.

Access to Work enables people with health conditions or disabilities to apply for grants to help pay for practical support in their work, money to pay for communication support at job interviews, and to get advice about managing mental health.

There have been concerns that some applications sent by post have gone missing in the past.

Image from iStock, Aboudz

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