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Doncaster Council consolidates social care systems


Doncaster Council is consolidating its social care digital systems into one in a deal with software provider Servelec.

Under a five-year contract the council is replacing the siloed systems for its adult and children’s services teams with an integrated system taking in the company’s Mosaic social care case management and Synergy children’s services management software.

This will provide social workers with a complete picture of a vulnerable service user’s family case history, education provisioning and financial support packages. 

Doncaster Council is also planning to implement Servelec’s supplier, citizen and professional online portals to support its digital personalisation agenda.

The contract for the solutions was procured under a single tender.

Better digital care

Councillor Jane Nightingale at Doncaster Council commented: “We recognised the need to bring our social care and education case management together to deliver better digital care. Our social workers and care professionals needed to better share vital information, quickly and safely for the benefit of Doncaster people.

“We also required a more cost-effective and easy to manage single solution that was locally customisable to meet our local policies and processes. Servelec’s appointment via competitive tender matched perfectly with the ambition of our digital transformation and integration with our health agenda at Doncaster.”

Image from iStock

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