Steven Pollard, Head of Information and Business Intelligence, Birmingham Community Healthcare NHS Foundation Trust
How we create and respond to information requirements in a crisis.
Birmingham Community Healthcare's information response to COVID-19. What we were able to do differently this time and how we did it. (slides)
Tom Wright, Head of Digital Engagement, NDL
Sharing an overview of how the NDL customer community share and collaborate on Digital Transformation projects. We will explain how our community share knowledge, tips and project insights for the greater benefit of services across the public sector. Also, we will share how NDL, like all other organisations, has re-imagined the way support is offered to it’s customer base in light of changing circumstances, now and into the future. (slides)