Two-year deals take HMCTS outside of MoJ move towards shared service centre for back office processes
HM Courts and Tribunals Service (HMCTS) has struck two deals with business process services provider Liberata for back office functions.
In contracts agreed through the G-Cloud framework, it will spend £16 million on financial transaction processing and £2 million on judicial payroll services. Both are set to run until the end of 2018.
The supplier said the financial transactions contract will draw on its Liberata Automation Services, which provides multi-channel revenue accounting, receipting, payments and financial reconciliations. This already handles transactions for government valued at more than £3 billion overall.
The payroll services deal will build on the service already delivered to the Ministry of Justice, which has been in place with a series of renewals for more than 18 years.
Augmenting shared service
The deals drew the attention of IT analyst company TechMarketView. Its research director Georgina O’Toole pointed out that the Ministry of Justice (MoJ), the parent department of HMCTS, is moving most back office processes to the Independent Shared Services Centre run by the Cabinet Office and Sopra Steria.
But it seems that the financial transaction processing and judicial payroll for HMCTS are less generic processes, so it is adding to the shared service capability with specialist suppliers.
Liberata’s chief executive officer, Charlie Bruin, commented: “Both financial transaction processing and judicial payroll contracts require a combination of experience and continued investment in domain expertise, a proven technology platform and collaborative client relationships.”
Image: Royal Courts of Justice by Steve F-E-Cameron, CC BY-SA 3.0 through Wikimedia