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05/02/14

University College London Hospitals picks Nexthink for user IT analytics

University College Hospital by Nigel Chadwick/Geograph.org.ukUniversity College London Hospitals (UCLH) NHS Foundation Trust has selected the V5 modular platform from IT user analytics provider Nexthink to provide real-time visibility and analytics across its technical estate and network infrastructure, the company has announced. Nexthink V5 monitors IT networks and reports on important end-user related events such as changes in the IT infrastructure, application usage and bandwidth, error messages and crashes, as well as potential security risks, ensuring that the performance of IT services is recorded and visualised from the perspective of the end-user. The Trust comprises six hospitals: University College Hospital (UCH), National Hospital for Neurology and Neurosurgery (NHNN), Eastman Dental Hospital (EDH), Royal National Throat Nose and Ear Hospital (RNTNEH), Heart Hospital (HH) and the Royal London Hospital for Integrated Medicine (RLHIM). Mark Taglietti, head of ICT Service Delivery & Vendor Management at UCLH, said: "We are working hard to deliver improved levels of system availability, performance and service quality across our technical estate, whilst always looking to free up resources and lower costs. Ultimately, more robust, secure and standardised IT services will allow our frontline practitioners to carry out their work more effectively, resulting in the delivery of improved patient care, patient services and patient experience."
Pictured: University College Hospital by Nigel Chadwick/Geograph.org.uk

Nexthink: www.nexthink.com

Fujitsu to help Reading move to Oracle Financials Cloud

Reading Borough Council is extending its relationship with Fujitsu to help it the council move to and manage Oracle ERP Cloud (Oracle Financials Cloud) across all of its financial management systems. The deal will see Reading become one of the first organisations to adopt Oracle Financials Cloud in the UK, with a planned start date of April 2014. The contract, worth £1.35 million over three years, will see Fujitsu configure Oracle Financials Cloud for the council, as well as provide a number of additional services including BACs, cheque runs and service support. The move to Oracle Financials Cloud will provide Reading with savings and enable more effective devolved financial management, Fujitsu says. Oracle Financials Cloud provides richer reporting to budget holders while reducing operating cost, the company says.
Fujitsu UK & Ireland: http://uk.fujitsu.com

Hampshire Fire and Rescue implements PageOne responder app

Hampshire Fire & Rescue Service (HFRS) has selected the Smartphone Responder App from messaging solutions provider PageOne Communications to provide secure priority messaging and integrate all communications into its command and control system, the company has announced. Implementing the app has also helped fire officers consolidate devices, ensuring critical alerts are elevated and acknowledged to improve incident response times, it says. The Responder App for Android devices allows the service to extend current SMS and paging broadcasts to smartphone users, while eliminating per message charges. Following a trial period to ensure the solution would address all their communication needs, HFRS is now in the process of rolling out the service to 100 fire officers. "PageOne's Responder App allows Officers to receive information straight to their smartphones and they need only carry the one device, rather than be weighed down with several pieces of technology," said Jerry Leonard, group manager at HFRS. "Longer term, we aim to integrate the technology further to allow our officers to receive live updates on incidents as they travel and to be able to update their location and status through their apps."
PageOne Responder Application: www.pageone.co.uk/services/smartphone-responder-app

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