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Birkbeck, University of London streamlines admin processes with Bizagi

Birkbeck, University of London has worked with business process management specialist Bizagi to streamline two complex administration procedures, including one process to help students better manage their course options, the company has said. The higher education institution's Student Status Amendment Program, now driven by Bizagi, enables more than 30,000 students to instigate changes to their program of study through a web portal. "My Birkbeck Profile" - based on Oracle Apex - drives the subsequent workflow through the checks and balances needed to ensure changes take place quickly and in line with university procedures. The project has closed 3,000 cases in just 10% of the time it took under the previous system, Bizagi says. The pilot led to subsequent processes - one to ensure the timeliness of applications for student loans - being rolled out across the university, and has encouraged non-technical staff to instigate their own small-scale process improvements, relieving the burden on the internal IT team. The project used Bizagi Modeler, which encourages early business/IT collaboration through its simple process modeling platform; and the Bizagi BPM Suite, to automate process models and execute them across the university.
Pictured: Stratford branch of Birkbeck, University of London, by Derek Harper/


iCams recruitment Integrates into UNIT4 HR Management Solutions

Business change support software specialist UNIT4 and online recruitment specialist Hireserve have announed a formal strategic partnership in the UK. The alliance will see Hireserve's iCams online recruitment software resold by UNIT4 and labelled "UNIT4 Recruitment, powered by iCams". UNIT4 Recruitment, powered by iCams, will give UNIT4's customers access to a one-stop software-as-a-service (SaaS) recruitment solution that manages and streamlines the entire recruitment process - from initial vacancy posting through to screening, selection and hiring. Additionally UNIT4 Recruitment integrates seamlessly into UNIT4 HR Management Solutions so that clients can extend business processes to reduce administration and improve visibility of human capital management. UNIT4 and Hireserve already work with 23 joint customers including Cranfield University, WYG and the University of York.

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