09:30 - 16:00, Tuesday 8th December 2015, central London
Ever increasing financial pressure coupled with ever rising demand means that Social Housing organisations need to squeeze every ounce of efficiency and value from operations if they are to provide a wider range of excellent services to their tenants and residents.
Housing systems have traditionally been focussed on property not people, but if Housing Associations are to provide a wider range of services to, and engage with, their tenants and residents successfully this must be flipped - so that the customer is at the centre of operations.
Technology provides the key to enabling this, and to building a platform fit for the future. Tomorrow’s successful Housing Associations will use the latest technologies in the cloud and on premise to:
Put residents and tenants at the centre of the organisation
Reduce technology and operational costs
Provide an ever broader range of support and services
Engage effectively with customers, whatever their choice of channel
Gain deep insight from data to drive constant improvement
Deliver proactive maintenance services that can spot problems before they develop
Develop their in-house expertise to continue service development from an agile, integrated technology base
Build a platform for the Internet of Things to reduce maintenance costs and help keep customers safe and well in their own homes
To learn more join Optevia on the 8th of December. Register now at: http://dynamicshousing.eventbrite.co.uk
Please note: This event is open to public and third sector employees only
Picture: iStockphoto/encrier
