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A chief executive's role in leading digital transformation



Andy Couldrick, former chief executive of Wokingham Borough Council, explains the importance of the role in leading the drive for change and ensuring that it provides efficiency and a better experience for customers. It needs top down and horizontal input in helping staff to understand the need for change and ensuring that learning is shared.

For more information on UKAuthority's digital transformation events read the related feature and click here for more videos.

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