UKAuthority research: A single corporate platform for modern service delivery?
Thursday 13 June 2019
International Suite, St. Andrews Stadium, Cattell Road, Birmingham, B9 4NH
UKAuthority is hosting an editorial research round table in Birmingham on the morning of 13th June 2019.
Your insight and experience will form an integral part of a UKAuthority white paper; 'A single corporate platform for modern service delivery?'.
This discussion aims to explore how to transform services today by putting in place the reusable building blocks for the future - creating a platform for innovation that is ready-made to take advantage of leading edge technologies such as AI, cognitive services and predictive analytics. There will be a focus on how to build the business case to jump start modernisation with a step change from legacy to the future of citizen services, with exploration of issues including:
- How do you identify which services are ripe for modernisation using a single corporate platform?
- What are the challenges and solutions in migrating from legacy CRM, ERP and other systems to a single corporate platform?
- What are the priorities in enabling data sharing with other internal and external systems?
- How can you develop digital services for both external and internal service delivery?
- How can you share experiences and develop common solutions to common challenges with other authorities?
- How do you develop the business case for investment in new enterprise platforms?
Who should attend?
This event provides an excellent opportunity for those currently considering an investment in, or have already committed to using, a new enterprise IT platform. You will benefit from face-to-face conversation with technology specialists in the field and peers facing similar challenges, as well as sharing best practice and achievements.
This discussion and experience sharing event is for senior decision makers in:
- IT and Digital
- Customer Services
- Human Resources
Refreshments and lunch provided.
Register below to be part of the conversation
How to get there:
By car: The stadium has ample parking and is close to the M5, M6, M40 and M42. Use sat nav post code: B9 4RL
By train: The stadium is served by a number of mainline stations.
Birmingham New Street: 1.9 miles
Birmingham Moor Street: 1.4 miles
Bordesley Station: 0.6 miles
Taxi from central Birmingham: estimated 15 minute journey time
By bus: The ground is served by a number of bus routes. For more information and timetables, please click here to visit the Network West Midlands travel site.
Overnight stay: Hotel Ibis is 3 minutes walk to the stadium.
Bordesley Park Rd, Bordesley Green, Birmingham B10 0PD, 0121 506 2600
UKAuthority has full editorial control of this roundtable thanks to support from our partners, Hitachi Solutions and Microsoft.
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