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UKA Live: The opportunity in automation

Friday 21 August 2020

UKAuthority Live Webcast running for 1 hr - 11:00 to 12:00

Is now the time to fully harness intelligent automation in local public services? 

Covid has dramatically proven the benefits of digital transformation to everyone involved in the delivery of public services, so is now the time to press on with further digital innovation?

As the sector responds to inevitable rising service demand and changing citizen needs post-Covid, intelligent automation offers an opportunity to take away routine and repetitive tasks from valuable staff whose skills can make so much difference on the front line.

UKAuthority has invited BluePrism and some leading organisations already on the automation journey to the UKA Live panel to explore how the technology is enabling operational agility in the response to Covid and paving the way for augmented local services. During the debate we will explore:

  • Where are the opportunities post Covid?
  • How much can we gain by automating back office processes?
  • How much more be achieved by extending automation across end to end service delivery?
  • Can we automate multi-agency processes to not only ensure data privacy but that the right people have the right information at the right time?

The UKA Live expert panel:

  • Geoff Connell, Director of IMT & Chief Digital Officer, Norfolk County Council
  • Gus Niven, Intelligent Automation Manager, The City of Edinburgh Council
  • Robbyne Clinton, Digital Operations Manager, Futures Housing
  • Richard Boddington, Head of Local Government & Housing at Blue Prism Cloud
  • Helen Olsen Bedford, UKAuthority (host)


Please note that you must use a work email address to register for this event - private email addresses will be rejected



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