2022 Post Event Briefing Note
Managing evolving technologies for public sector transformation
It is now part of conventional wisdom that technology is changing more quickly than ever, and this has as big an effect on public services in the UK as anywhere.
The technologies that underpin many digital services are continually evolving, which provides new opportunities but also creates increasing complexity and a number of challenges for leaders in the sector. As the technology changes so do their requirements, and there are continual shifts in how the ICT estate must be managed.
This provided the background to UKAuthority’s Powering Digital Public Services 2022 conference, which brought together representatives of several public sector organisations and the ICT industry to outline some major changes and provide perspectives on how to manage the complexity. It produced a series of insights into the prominent technologies and how they can best be used to develop high quality services for the public good.