OneVu customer engagement system - Webinar Programme - 24th July
Thursday 01 August 2019
A customer engagement system which enables your customer to view personal information, search online services, upload documents and track the progress of their enquiry and in doing so creates a unique customer account experience.
The OneVu customer engagement system which was designed with a mobile first strategy spans all of an organisation's departments and enables a customer to:
- register/sign in quickly - they can even sign in using Facebook, Google and Microsoft accounts
- view personal information and bills/notifications related to Council Tax and Benefits with real time authentication - no letter with PIN numbers!
- search for and complete online services from all departments
- track the progress of any request they make irrespective of department
- view requests for information related to their request and upload documents - digitising the entire request.
To discover more and to register for the Webinars taking place throughout the year, please click on the registration button below: