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Catch up: AI & Bots4Good 2021 event

Wednesday 24 November 2021 to Friday 26 November 2021

AI and Bots4Good 2021 showcased how intelligence automation and machine learning are using data to gain insight into the impacts of action – or inaction – on our world and discussed should they be specialist skills or embedded as foundational tools for the future of public services?

With thanks to our specialist gold partner NDL Software and silver partner Blue Prism for supporting this CPD accredited UKAuthority event

Quick links:

Time stamps below the videos indicate the start of each presentation or discussion panel. There are also links to speaker slides where these are available

Session One - Wednesday, 24th November
  • 02:50: National AI Strategy: Sana Khareghani, Head of the Office for Artificial Intelligence
    Sana Khareghani presents the Government's new National AI Strategy - a 10-year plan which outlines the important role AI will play in helping to increase productivity, growth and innovation across the private and public sectors (Download slides)
  • 23:03: Proving the diverse capabilities of RPA during a twelve month pilot - Gareth Cinnamon, Digital Programme Manager, Mid Yorkshire Hospitals NHS Trust
    Mid Yorkshire Hospitals has just completed a twelve month pilot and introduced RPA to the trust. During the trial it we automated five new processes and here Gareth Cinnamon details two of the  high profile processes (Download slides)
  • 37:31: Breathing Space and Reusable Libraries - Paul Gooch, Contract Support and Applications Manager and Stuart Filmer, Lead Developer, Norwich City Council
    Paul Gooch and Stuart Filmer discusses how their libraries initiative came about, the dilemma from the business regarding implementing Breathing Space and how quickly it got developed (Download slides
  • 56:08: Collective learning from across the Public Sector to supercharge your RPA deployment - Charlotte Todd, Business Manager, NDL Software
    Charlotte Todd explores the suitability, implementation, and replicability of RPA in line with ROI and business objectives. She discusses the processes, challenges and acceleration following exemplar use cases in healthcare and local government. Applicable to organisations at any point in their transformational journeys, she outlines how best to prepare, deliver, and sustain RPA at an enterprise scale (Download slides)
  • 1:09:10: Q&A / panel discussion
Session Two - Thursday, 25th November 
  • 02:02: Developing a National AI in Health and Social Care Strategy - Leanne Summers, Head of AI, NHS AI Lab, NHSX
    Leanne Summers explores the vision that by 2030, the UK has a learning health and care system delivering better outcomes for the public, enabled by the use of safe, ethical and effective artificial intelligence, setting an example to the world. She discusses the approach, key timelines and how to actively get involved with this development
  • 12:25: AI for Good - how to engage the public to build safe and trustworthy AI-based services - Ed Houghton, Head of Research and Service Design, DG Cities
    Ed Houghton showcases three AI based projects; two looking at road safety and mobility, and another exploring housing and waste management. The presentation illustrates what local authorities can do to engage the public to design safe AI based (Download slides)
  • 27:50: Automation from tactical to transformational (Part One) - Richard Boddington, Head of Local Government and Housing
    Richard Boddington discusses how automation has moved beyond the discreet and tactical deployments to become a enterprise capability and shows how the local government is embracing its transformational potential. (Download slides)
  • 40:42: Automation from tactical to transformational (Part Two) - Keith McDowell, RPA Manager, Norfolk County Council Keith McDowell shares his experience of both the why and how to embed automation into Norfolk council (Download slides)
  • 55:34: Q&A / panel discussion 
Session Three - Friday, 26th November
  • 01:24: Getting AI and Automation right for what comes next - Sue Daley, Director of Technology and Innovation, techUK
    Sue Daley explores the latest developments in AI and Intelligent Automation and discusess how these technologies can be a real power for social good and key to the future of public service delivery if we get the next steps right (Download slides)
  • 17:52: Automation in Health and Care: the national picture - Dr Maddy Borhani, Assistant Director- Digital Productivity, NHSX
    In this session Maddy Borhani covers the robotic process automation strategy for health and care and highlights NHSX's journey so far and future plans (Download slides)
  • 32:06: Our automation journey so far - Manjula Pindoria, Digital Workstream Lead, Brent Council
    Brent Council has embarked on an ambitious transformation journey. Here Manjula Pindoria talks about the automation initiatives they have done so far (Download slides)
  • 45:00: Exploring ethical approaches to the use of AI in health and care - Brhmie Balaram, Head of AI Research and Ethics, NHS AI Lab, NHSX  
    Brhmie Balaram's session explores the latest developments in AI and Intelligent Automation and discuss how these technologies can be a real power for social good and key to the future of public service delivery if we get the next steps right (Download slides)
  • 58:29: The safe and ethical adoption of AI-enabled health solutions - Daniel Bamford, Deputy Director AI Award, NHS England
    Daniel Bamford gives an overview of the work of the NHS AI Lab and AI Award to drive adoption of AI technologies in NHS and Social care (Download slides
  • 1:09:31: Q&A / panel discussion 
Event Resources

Further information provided by the speakers is available here

Our Partners

Working collaboratively with the UK public sector for the past 40 years, NDL Software enables the delivery of digital transformations with its tailor-made suite of low-code Robotic Process Automation (RPA), mobile app and eForm platforms. Capable of end-to-end integration with existing infrastructure, unification of back and front-office systems, and compatibility with cognitive services - its technologies accelerate frontline digitisation and intelligent automation for the public good. Its customer centric approach to product development maximises time for public services, whilst improving data security and reducing risk.
NDL has helped many public sector organisations on their digital transformation journey. Read some of their success stories here
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Blue Prism is the global leader in intelligent automation for the enterprise, transforming the way work is done. At Blue Prism, we have users in over 170 countries in more than 2,000 businesses, including Global 2000 and public sector organizations, that are creating value with new ways of working, unlocking efficiencies, and returning millions of hours of work back into their businesses. Our digital workforce is smart, secure, scalable and accessible to all; freeing up humans to re-imagine work.
Learn more about Blue Prism
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