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10/07/18

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Caerphilly Council to deploy mobile learning with CM Group

Caerphilly County Borough Council has selected blended learning solutions firm CM Group as its partner to design and deliver a mobile learning programme on 'personal information sharing' to all partner organisations on the Caerphilly Local Service Board (CLSB). Caerphilly and its partners - Gwent Police, the Aneurin Bevan Health Board and the Gwent Association of Voluntary Organisations - will provide employees and members access to the training through their desktop or mobile devices. The programme forms part of CLSB's Personal Information Sharing Project, part-funded by the European Social Fund through the Welsh Government. Mobile and traditional e-learning will be combined to provide a fully mobile-enabled training solution on the subject of personal information sharing, with the aim of promoting its importance. The training will be hosted on CM Group's Luminosity Reach mobile friendly learning management system and distributed to users either through online access, or to apps for users to download onto their own personal or business smartphones or tablets, for access offline.
Pictured: Penallta House, Tredomen Park near Penybryn, Caerphilly - the headquarters of Caerphilly County Borough Council, by Jaggery/Geograph.org.uk
CM Group: www.cm-group.co.uk

Fingal County Council selects Alcatel-Lucent to create "mobile desk phones"

Alcatel-Lucent Enterprise has announced it has been selected by Fingal County Council in Ireland to install its unified communication and collaboration solution, OpenTouch. Working with Alcatel-Lucent and implementation partner NextiraOne Ireland, the solution will enable the council to better inform and support residents during an emergency, reduce communications costs, and meet its future mobility needs while at the same time improve employee collaboration, the company says. The Alcatel-Lucent OpenTouch solution will incorporate unified communications, collaboration and presence capabilities, as well as softphone capabilities, to support 16 touchscreen My IC Phone users, 600 standard Alcatel-Lucent 8 series IP handsets and 240 employees with full mobility features creating a mobile desktop. The approach, which will allow employees to use their mobile handsets as though they are deskphones, will enhance the productivity of employees wherever they are, the firm says. By internalising calls between the council's 22 work sites, the system will also allow Fingal to make significant cost savings, it says. The solution will enable the council to set up a 'call centre on the fly' spread across several locations at short notice to service emergency requirements and improve its resident care initiatives, the firm says.
Alcatel-Lucent Enterprise: enterprise.alcatel-lucent.com

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