New service to take reports through police Truevision website in effort to improve management of cases
Home Secretary Amber Rudd has announced a new national hub to tackle online hate crime.
It will be run by police officers for the National Police Chiefs Council (NPCC) with the aim of ensuring that online cases are managed effectively and efficiently.
The hub will receive complaints through Truevision, the police website for reporting hate crime, following which they will be assessed and assigned to the local force for investigation. Specialist officers will provide case management and support and advice to victims of online hate crime.
Its functions will include combining duplicate reports, trying to identify perpetrators, referring appropriate cases to online platforms hosting relevant content, providing evidence for local recording and response, and updating the complainant on progress. It will also provide intelligence to the National Intelligence Model, the police database that gathers intelligence on a range of crimes.
The Home Office said the hub will ensure all online cases are properly investigated and will help to increase prosecutions for online hate crimes. It should also simplify processes and help to prevent any duplication in investigations.
Home Secretary Amber Rudd said: “The national online hate crime hub that we are funding is an important step to ensure more victims have the confidence to come forward and report the vile abuse to which they are being subjected.
“The hub will also improve our understanding of the scale and nature of this despicable form of abuse. With the police, we will use this new intelligence to adapt our response so that even more victims are safeguarded and perpetrators punished.”
The hub is expected to be operational before the end of the year.
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