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Essex County Council sets up care technology deals

28/04/21

Mark Say Managing Editor

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Essex County Council has agreed on a two-lot framework agreement with Millbrook Healthcare and Provide CIC for technology and monitoring services to support its adult social care.

Old man using tablet for video call

It has signed the companies to work with Essex Fire and Rescue Service and Uttlesford District Council in providing a managed care technology service, taking in identification, deployment, installation, maintenance, decommissioning removal of technology.

Millbrook has won the lot for a managed care technology service which, according to the contract notice, could have a value up to £32 million.

The company said it covers the provision of telecare in vulnerable people’s homes, assistive technology to support those with disabilities or sensory impairments, remote monitoring for people to communicate with professionals through virtual channels, and the deployment of mobile apps to support independence, health and wellbeing.

The deal includes trials of care technology and efforts to promote a culture change and awareness training among staff.

Provide has won the second lot, valued at up to £18 million, for the monitoring and response service. The monitoring centre will contain appropriately trained call handlers to monitor, triage and respond to citizen’s calls and alerts received by the mobile response centre, from the adults’ care technology provided by Millbrook.

Huge value

Lee Davies, commercial director for Millbrook Healthcare said: “We are delighted to work with Essex County Council and Provide CIC in the provision of technology services. This working partnership will deliver huge value to the county and the community it serves and is completely aligned to Millbrook Healthcare’s commitment to develop technology based solutions that enable and support independent living.”

The notice adds that the technology service could be extended to other areas such as those provided by NHS partners and programmes for the integration of health and social care.

Image from iStock, Plyushkin

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