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DHSC signs for queuing software Covid-19 tests

06/05/20

Mark Say Managing Editor

The Department for Health and Social Care (DHSC) has taken a step towards implementing a digital system to manage queues for Covid-19 tests.

Queue seen from above

It has signed ACF Technologies – which includes physical and virtual queue management systems among its specialities – to provide the software and hardware for the service.

The deal, valued at £800,000, was awarded without a full call for competition due to the urgency of setting up the system.

AFC promotes its software as including functions for self-service check-in, customer verification and tracking, automated waiting term alerts and real time and historical reports.

Last week’s launch of the testing centres for Covid-19 was followed by reports of long queues, making it impossible for some key workers to be tested for the virus.

Image by Banalites, CC BY 2.0

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