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Civica helps LPPA switch to cloud

31/03/23

Gary Flood Correspondent

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Retirement saving and pension pot
Image source: istock.com/BrianAJackson

The Local Pensions Partnership Administration (LPPA) says it has successfully deployed a new pensions platform for its 18 major public sector clients.

The move consolidates a number of different older legacy and non-interfacing systems into one integrated system and is now architected for easier integration with third party services.

The project – utilising the Universal Pensions Management (UPM) cloud solution from Civica – has created a new member portal called PensionPoint.

The organiations said this is already giving LPPA members more control of their pension and retirement planning via improved self-service technology.

LPPA is also the first UPM user to be hosted on the Microsoft Azure cloud computing platform.

The upgrade means it “quicker and easier” for members to view and update their details 24/7, and increased automation gives pension funds more time to focus on members, Civica said.

Step forward

“Switching to the UPM system has provided us with a technological step forward in pension administration,” said Martin Davidson, LPPA’s director of technology and innovation.

Davidson also says the organisation is planning more use of technology to provide improved security and insights into its data, with a future roadmap that includes AI.

LPPA is the administration arm of Local Pensions Partnership (LPP). As one of the UK’s leading pension administration companies, it supports more than 2,100 employers and over 660,000 members of local government, police and firefighter pension schemes.

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