Buckinghamshire County Council has signed Capita on a two-year deal to deliver a multi-channel payment solution.
The contract is valued at £150,000 and includes an option to extend for another year.
It will replace several systems to manage the council’s income with Capita’s Pay360 cloud based platform, with options for e-commerce, auto-telephone and Post Office payments for charges such as council tax, business rates and planning fees.
It will also the support Buckinghamshire’s compliance with the Payment Card Industry Data Security Standard for credit and debit card payments.
Capita said it will also support secure home and remote working.
The platform’s capabilities include income management for reconciling payments, reporting and the reformatting of data to integrate with back office systems.
Clare Bradshaw, head of finance operations at Buckinghamshire, said: “The new system will provide a single seamless payment system with a wide range of secure payment options for our residents.”
Image: Howard Lake, CC BY-SA 2.0 through flickr