Skip to the content

Follow us @UKAuthority

AGENDA: Digital Health & Social Care


Helen Olsen Bedford Publisher

How are we harnessing data and digital technology to improve people's lives - both in terms of response to COVID-19 and looking forward to future change?

(If you haven't yet booked - register here)

DAY 1 - Wednesday 24th June, 11:00 to 12:30

Host and moderator: Helen Olsen Bedford, UKAuthority


Jon Burt

Jon Burt, Lead Enterprise Architect, Greater Manchester Combined Authority
Andy Barrow, CTO, ANS

Greater Manchester’s Digital Response to Covid-19: Andy Barrow will host a Q&A with Jon Burt to find out how GMCA has responded to the pandemic, including how they are using the Greater Manchester Digital Platform with Dynamics 365 to support Track and Trace Complex Case Management, wider COVID response and Digital as an enabler for GM to Build Back Better.


Richard Doidge, Commissioning Manager, Strategy and Integration, Birmingham City Council
Tom Knight, Director, Affinity Works
Covid & Social Care: Emerging from the crisis & planning for the future: COVID-19 has drastically reshaped social care in just a few months. The long-term impact of this can’t be known at this point but to effectively manage whatever the “new normal” turns out to be, it is critical that local authorities make decisions from a sound evidence base. Birmingham City Council have been working with Affinity Works to assess how analytics and demand modelling platform - Social Care: Landscape - can deliver a detailed picture of changes in the nature of demand as a result of COVID, provide critical insights into likely future demand & supply, evaluate the risks – and even identify opportunities - that are emerging as the immediate crisis eases.

Catherine McShane, Project Manager – Digital Care Homes, County Durham and Darlington NHS Foundation Trust
Sarah Douglas, Project Manager, Durham County Council
Health Call Digital Care Home – transforming communication between care homes and health care services: Health Call Digital Care Home replaces the traditional telephone referral system, allowing transfer of information between homes and Community Services using the structured SBA tool and calculating the NEWS2 score from observations provided, information is pulled directly into the electronic patient record and available for appropriate clinical staff. The system also allows the care teams the opportunity to send secure images of wounds and rashes as well as having fully secure video consultations. Catherine and Sarah will discuss the drivers, methods, challenges and outcomes of the implementation. 

DAY 2 - Thursday 25th June, 11:00 to 12:30  

Host and moderator: Helen Olsen Bedford, UKAuthority


Steven Pollard, Head of Information and Business Intelligence, Birmingham Community Healthcare NHS Foundation Trust
Information in a crisis: A NHS Community Trust (information team’s) story…
How we create and respond to information requirements in a crisis.
Birmingham Community Healthcare's information response to COVID-19. What we were able to do differently this time and how we did it. 

Tom Wright, Head of Digital Engagement, NDL
NDL Community: Working together to accelerate the use of tech, at a time where it matters the most: Sharing an overview of how the NDL customer community share and collaborate on Digital Transformation projects. We will explain how our community share knowledge, tips and project insights for the greater benefit of services across the public sector. Also, we will share how NDL, like all other organisations, has re-imagined the way support is offered to it’s customer base in light of changing circumstances, now and into the future.

Sam Smith, Socitm President, Strategic IT lead for Cambridgeshire County & Peterborough City Councils, Head of IT & Digital for 3C ICT
Healthy & Well Communities – the view from Socitm: This session will provide overview of Socitm, our membership, services and policy themes with a focus on ‘Health & Well Communities’ which is the policy theme of my presidential year. This policy theme touches on so many areas of the public sector, from the links between social and health care, the impact of public health strategies on outcomes for whole communities, through the interactions and handoffs of responsibilities between Tier 1 & Tier 2 authorities in some parts of the country and not forgetting the implications of education in improving not just career opportunities but long term physical and mental wellbeing. 

Tony Bracey

Tony Bracey, Head of Programmes - Community Safety, Welsh Government
Richard Duffield, Head of Customer Insights, GeoPlace
Using Location To Improve Service Provision to Vulnerable Citizens: How the use of household data can facilitate the better sharing of non-personalised information and result in better outcomes for citizens through the coordination of resources and service delivery.


DAY 3 - Friday 26th June, 11:00 to 12:30 

Host and moderator: Helen Olsen Bedford, Publisher, UKAuthority


Dr Tom Lawton, Clinical Director, Connected Yorkshire, Bradford Institute for Health Research 
Silicon Dale: Co production in a large linked dataset: Connected Yorkshire (formerly Connected Bradford) is a large linked dataset based in health and social care. It is at the centre of the Silicon Dale - where clinicians, analysts, AI experts, and policymakers can come together in coproduction. This session will discuss what we have learned so far - including how to help clinicians work with data, and what COVID-19 has taught us.

Rob Harder, IM&T Chief Technology Officer at University Hospitals Plymouth NHS Trust
Plymouth NHS Datacentre Refresh: Synopsis: University Hospitals Plymouth NHS Trust migrates critical healthcare datacentre to Nutanix Enterprise Cloud for immediate scalability gains plus long-term flexibility on journey to Hybrid Cloud


Andrew Puddephatt, Director – UK Public Sector, Nutanix

Unlocking the legacy with hybrid cloud in health and care: Nutanix has helped NHS and local government customers to harness hybrid cloud to unlock the value of legacy systems during Covid - Andrew will explain how and why.

Jo Stead, Head of digital public health, London Borough of Southwark
Mia Peters, Digital Service Design Manager London Borough of Southwark
Transforming public health, a person centred approach:  Southwark Council is leading a digital transformation programme to improve the reach and impact of its health and well-being services in partnership with local NHS and VCS stakeholders. Working with digital service design agency Comuzi, the team have just completed the alpha phase of a digital service that aims to improve well-being and support residents to make sustained changes to their lifestyle behaviours; in order to help with both prevention and management of long term conditions. Central to the design has been to ensure that the approach does not increase inequalities, and has focused on Southwark's more deprived and BAME communities. Join Jo and Mia to hear more about what we found and where we're going.


Our Partners supporting this UKAuthority Event 


ndl logo

Our goal is clear - "To aid digital transformation in the public sector, for the public good". We believe in the manageable evolution of processes to drive efficiencies, liberate information, and improve experiences for those that both deliver and use our public services. 
NDL’s end-to-end transformation products and services allow customers to free up capacity behind the scenes. This means allowing staff to focus on the tasks that matter, and aiding staff and citizens as they provide or consume frontline services. A true Digital Transformation capability built upon and fully integrated with current systems, boosting the power of existing investments and services.
We’ve watched with great pride as colleagues in NHS Trusts and Local Authorities have used our solutions to achieve years’ worth of digital transformation in a matter of months, responding to the extreme challenges brought on by COVID-19. We remain committed to working alongside our community of public sector customers to make both front end and back end transformation as simple, cost-efficient and accessible as possible.
For Birmingham Community Healthcare NHS Foundation Trust (BCHC), co-ordinating efforts of 4,500 members of staff in over 200 hospitals, clinics and health centres to deliver over 100 community and specialist services during the COVID-19 outbreak has been vital. The Trust needed to measure the virus’ impact on its services, to allow them to mobilise and galvanise resources such as staff and PPE availability, to meet the increased demand in the most effective way possible.
Because of the investment made by the Trust in 2019, BCHC’s Performance, Contracting, and Information team was able to build on those foundations to respond rapidly to recent events. They created a system to be used across the Trust that allowed the Executive and Management teams to track and visualise capacity across the organisation using NDL’s Digital Process Automation platform.
For more information:



ANS logo

We are ANS.  The UK’s fastest moving and most innovative digital and cloud experts. We make it our business to push boundaries to help organisations ignite their digital ambitions.
As a Microsoft Azure Expert MSP, Dynamics Specialist and an AWS Advanced Partner, our customers trust us because we’re the go to experts. It’s that simple. When organisations need to build the solutions and resources to enhance services, empower customers and provide insights to improve business outcomes, they turn to ANS.
But we’re a little different to your standard MSP. For us, cloud is just the beginning. We amplify human ingenuity with AI-infused technologies to derive operational insights from IoT connected devices. We’ll arm you with the intelligence and insights to enhance services, empower your end-users and improve your business outcomes.
As the fastest moving and most innovative digital and cloud experts, we don’t just stop at the cloud. Our award-winning connectivity services arm you with the flexibility, insights and control to operate a stress-free, future-ready network. As a carrier, transport and platform agnostic virtual network operator, our experience and expertise really does make us unique.
We’re all about helping you to get the most out of your digital transformation investment. Our team of 200 strong cloud and networking gurus are poised and ready to unleash their technical prowess to help you increase operational value, so you can spend less time managing and maintaining and more time changing and improving.
When you’re ready to push boundaries and discover the art of the possible, join our elite team of trailblazing customers: Sheffield City Council, Staffordshire University, Salford City Council, Greater Manchester Combined Authority, Royal Brompton and Harefield NHS Trust and Richmond & Wandsworth Council.
What are you waiting for? You’re journey to digital transformation starts here.



Nutanix logo

Nutanix is a market leader in Hyper Converged Infrastructure (HCI) - a software defined platform that enables organisations to simplify, automate and reduce the cost of IT. In the UK, Nutanix is working with around 150 Public Sector customers to help them on their journey to a Cloud operating model whether that is Private, Public, or most often a Hybrid or Multi Cloud strategy. 
The start point for Nutanix is to modernise legacy platforms and applications. From there, Public Sector organisations can simplify and automate processes associated with managing infrastructure to refocus resources on innovation and delivering improved digital services. Throughout this journey, Nutanix believe it is essential to architect an operating model that allows for a mix of 'on prem' and public cloud platforms where applications and workloads can be moved seamlessly across them.
Learn more at:




affinityworks logo
Affinity Works specialises in using business intelligence to help local authorities turn data from local line of business applications and from open data sources into valuable insights. Our 'Landscape' product allows councils to collect and analyse data with engaging interactive dashboards that allow decision making to be informed by a strong evidence base.
[email protected]
More information:



geoplace logo

GeoPlace LLP is a public sector limited liability partnership between the Local Government Association (LGA) and Ordnance Survey. 
GeoPlace maintains a national infrastructure that supports the address and street information needs of the public and private sectors. Its work relies heavily on close working relationships with every local authority in England and Wales. This relationship has been developed over 20 years, to build the National Address Gazetteer infrastructure and National Street Gazetteer.  Ordnance Survey develops the range of AddressBase products from the National Address Gazetteer and OS MasterMap Highways Network from the NSG. 
The Unique Property Reference Number (UPRN) and the Unique Street Reference Number (USRN) are the unique identifiers for every addressable location and street in Great Britain. They are created by local authorities who have the statutory authority to name and number every street and property and Ordnance Survey who identify objects on the landscape which may otherwise not attract an address.
The Government has now mandated the use of UPRNs and USRNs as the standard way of referencing and sharing information about properties and streets across government. This will help to improve services for citizens, reduce costs, and improve the efficiency and effectiveness of data sharing. From 1 July 2020, these identifiers will be open data.
These unique reference numbers link datasets together and share information with other organisations who also use them. They provide a comprehensive, complete and consistent identifier throughout a property's life cycle – from planning permission or street naming through to demolition.



















Register: Library & Alerts

Keep informed - Get the latest news about the use of technology, digital & data for the public good in your inbox from UKAuthority.