UKA correspondentFriday 20 January 2017

UKAuthority Local Digital Transformation: transforming the business of local public sector service delivery

UKAuthority's Local Digital Transformation events, hosted in association with Microsoft, provided an opportunity to hear from local authorities and technology experts on the digital transformation trail, through presentations, live demonstrations and trailblazing technology showcases in London and Manchester.

With local government facing tough times, over 200 public sector delegates attended the events to explore how commodity technology can help to reinvent service delivery, unlock savings and help local authorities collaborate across the public sector. Partnered by AvePoint, Microsoft Consultancy Services, PowerObjects - an HCL company, IBM and Pythagoras, the events explored the importance of getting the most out of technology in order to deliver 'more for less' to citizens.

Watch this video for a quick overview of the day:

Speakers from Enfield and Wokingham Borough councils provided delegates with peer to peer insight on how to progress their own digital transformation journeys, underpinned by the Socitm / Local CIO Council mantra of 'simplify, standardise and share'. The address data custodian, GeoPlace, outlined the benefits of using NLPG data to support joined up service delivery. 

To hear more watch the panel debates involving local authority speakers.

Microsoft outlined the reality of digital transformation and the environment in which local authorities and private sector organisations operate to join up service delivery. This was supported by showcases of the latest technology - outling the capabilities of Dynamics 365 with a walk through of three local authority scenarios and a demonstration on how healthcare provision can be reimagined with off-the-shelf technology. 

Our event partners - AvePoint, IBM, Microsoft Services, PowerObjects - an HCL company and Pythagoras highlighted their own unique takes on delivering digital transformation and customer success stories in enabling better services for citizens. 

Presentational videos and slides available below:

Sally Watkins & Matthew Pope, Joint head of customer services & IT, Wokingham Borough Council - Transformation from the back office through to service delivery

 

Rocco Labellarte, Assistant Director of IT, and Tim Kidd, Head of Digital Delivery, Enfield Council - Council as a Service: The Enfield Journey

 

Martin Ferguson, Director of Policy & Research, Socitm - Redesigning complex services with digital delivery

 

 

Luke Studden, Supplier Liaison Manager, GeoPlace - Address data and its role in digital services and efficiency

 

Panel debates from London and Manchester

 

 

Richard Ellis, Director, Microsoft Office - Secure foundation for rapid change and joined up service delivery

 

 

Tim Gregson, Digital Advisor, Local and Regional Government, Microsoft & Paul Thomas, Digital Advisor, Health, Microsoft - Reimagining the delivery of health and social care

 

Richard Zaltzman, Director, Public Sector, Microsoft - Reality of Digital Transformation

 

 

John Kilner & Martin Lewis, Dynamics Leads, Microsoft - Dynamics 365 enabling Digital Transformation

 

 

Mark Oburoh, Richard Tough and Lydia Williams, Technology Solutions Professional, Microsoft - Live demonstration of new technology in digital citizen engagement

 

Dux Raymond Sy, AvePoint - Digitising citizen service delivery in local government

 

 

Simon Robinson, IBM - Reimagining business processes for the digital age

 

 

Paul Rogers, PowerObjects - an HCL company - Making digital transformation happen for local and regional government

 

 

Ian Robson, Pythagoras - discussing new technology and digital transformation stories with Wolverhampton City Council 

 

 

Local Digital Transformation - event overview video

 

 

The case studies, technology showcases and major speaking points are outlined in the UKAuthority briefing paper, 'Back from the cliff edge: digital transformation in local government'. Click here to download a copy.