
Helen Olsen
Managing editor
UKAuthority
Informed Communications founder, Helen Olsen, is managing editor of UKAuthority, the UK's leading online and offline publications portfolio focusing on the use of technology to deliver both improved public services to the citizen and improved value to the taxpayer.
Helen is passionate about citizen/customer experience and technology-enabled change - believing that the future of the public sector lies in successfully driving take up of high quality, engaging online services whilst harnessing technology to enable efficient, joined up and informed business processes across the public sector.
The recent launch of UKAuthority.tv and ITU Live webinar interviews are the result of Helen's belief that the most enjoyable part of her work is talking to those who are putting ideas into action on the frontline and pushing the boundaries of innovation today - and that internet TV enables that passion to be shared directly with UKAuthority's audience of 26,500 senior officers and civil servants across the UK public sector.
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