#LocalDigital Live: Do Smart Citizens Demand Smart Services?
Are enough of our citizens able to use 'smart services' today to the extent that will deliver the scale of savings required? And if not, can smart processes behind service delivery realise these savings regardless?
Joining Helen Olsen in the studio for #LocalDigital Live are:
- Geoff Connell, CIO of Newham and Havering London Boroughs
- Robin Denton, Local Government Lead, Microsoft
- Peter Brook, Partnership & Change, Kent CC / Chair, Customer Service Design Council
#LocalDigital Live is a studio-based discussion programme with a live, virtual audience adding their thoughts and questions to the debate via IM.